Hiring a Cleaning Company? Things You Should Know!

Hiring a cleaning service is easy, but hiring a cleaning service that best meets your individual needs can be a bit tricky. Here are eight basic questions that you should ask any cleaning service you are considering.

Insured and Bonded?

Ensuring the company you chose is bonded & insured is the safest way to guarantee security of your home/office.  If a company is not able to provide proof of insurance & bondage it is best to stick with the professionals who have this in place.

Licensed business?

Verifying the legitimacy of any business that you are considering to hire is of the utmost importance. You never want to let anyone into your office that might be giving you false information.

Who will be inside your office ?

It is best to be aware of how many people will come to perform the cleaning services, and who these people are. You may also want to find out who the supervisor is (if there is one).

Will the same people be cleaning your office every time?

This is good to know for many reasons. It will give you an idea if the cleaning company has a high employee turnover rate. Usually this question will bring on more questions than it answered, but that's a good thing. Be sure to ask as many questions as possible.

Who provides the cleaning equipment and supplies?

It is very important to ask this question. Some cleaning services don't bring any supplies or equipment and will expect to use yours.

What services are offered?

What you really want to know here is what items get cleaned, and how thoroughly the cleaning service cleans everything. Here are some questions to get you started: Will windows be cleaned? What about the glass on your front door? Fingerprints on walls? Will the edges of the carpet be vacuumed? Stairs vacuumed? Does any furniture get moved and vacuumed under? Lampshades dusted? Will the inside of the microwave get cleaned?

What happens if you are not satisfied?

Always be sure to provide feedback to your cleaning service provider whether it be positive or negative.  This goes a tremendously long way in terms of having items that are missed corrected & also ensuring the company is aware they are doing a great job.

Cost

Cost should only be considered when all other questions have been answered. Comparing cleaning services based only on pricing may leave a void in terms of quality being offered.  If you are receiving higher quality for a marginal difference in price you will be happier choosing the more reputable quality driven service provider.